BingLoft Web Solution provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. All clients of BingLoft Web Solution are subject to the following Terms of Service:

Billing & Refunds

Services offered by BingLoft Web Solution do not have any refund policy due to the nature of the hosting industry and the costs involved with provisioning and maintaining your service.

We accept PayPal, PerfectMoney, PayGol, International Credit/Debit Cards, Cryptocurrencies, Net Banking, Cards, IMPS, and UPI Payments. There are no minimum contract periods for any plans. In case of any disputes, we are unable to offer any refunds; it is your responsibility to check our services during the validity period you purchase and then decide whether to continue or not. Due to the nature of the business and service maintenance, we don't offer any refunds, so all sales made from BingLoft Web Solution are final.

Acceptable Usage Policy

A. Examples of unacceptable material include: IRC Bots, Proxy Scripts, Anonymizers, Pirated Software, Warez, image-hosting-only sites that do not host an actual domain/normal website content, Escrow, High-Yield Interest Programs (HYIP), Bank Debentures, Livechat/Chat Scripts, Download sites (pirated software), Bank Debenture Trading Programs, Prime Banks Programs, lottery sites, MUDs, RPGs, hate sites, hacker-focused sites/archives/programs, sites promoting illegal activities, Flash Games or Online Gaming Sites, Movies, MP3 Songs, and File hosting. No refunds will be given. However, in our offshore hosting plans, you can do anything.

B. We reserve the right to refuse service to anyone. Any material that in our judgment is obscene or threatening is prohibited and will be removed from our servers with or without notice. Failure to respond to an email from our abuse department within 48 hours may result in the suspension or termination of your services. If in doubt regarding the acceptability of your site or service, please contact us and we will be happy to assist you. No refunds will be given.

C. Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography (Lolita). Any site found to host child pornography or linking to child pornography will be terminated immediately without notice. We will also report this to the appropriate authorities. No refunds will be given.

D. Resellers: We will suspend the site in question and will notify you so you may terminate the account. We will further monitor your activity; more than one infraction of this type may result in the immediate termination of your account. No refunds will be given.

E. Direct customers: Your services will be terminated with or without notice. Violations will be reported to the appropriate law enforcement agency. No refunds will be given.

F. It is your responsibility to ensure that scripts/programs installed under your account are secure and permissions of directories are set properly, regardless of installation method. Whenever possible, set permissions on most directories to 755 or as restrictive as possible.

Zero Tolerance Spam Policy

A. We take a zero-tolerance stance against sending unsolicited email, bulk emailing, and spam. "Safe lists" and "double opt-in" will be treated as spam. Any user who sends out spam will have their account terminated with or without notice. No refunds will be given.

B. Mailing Policy and Limits: Sending bulk emails is not allowed on our server. Each cPanel account can send up to 100 emails. If any account appears to be spamming, it will be suspended with or without notice (applicable to shared, reseller, and master reseller packages).

C. Any mailing list larger than 5,000 will require a semi-dedicated or dedicated hosting solution from us. Note: dividing one large list into smaller lists to get below this limit is not allowed. There is no limit to the number of outbound emails on those solutions.

D. Mailing List Rules: Anytime you are sending a message, no matter how large your email list is, you must throttle it. We recommend throttling it to at least 1 email every 6 seconds. If the mailing list software you are using does not allow you to throttle, you must switch to something else (we recommend phpList, available in your control panel under Fantastico DeLuxe). If you do not throttle and attempt to send, for example, 60 emails at once, the server will try sending all 60 in 1 second, causing high server load and sluggish performance. Anyone who causes high server load will be suspended and the process terminated. No refunds will be given.

E. You are not allowed to mail to a mailing list you were given or purchased. This is spamming because the recipients never agreed to you personally sending them mail. Regardless of justification, this is spam and will result in termination of the offending account. No refunds will be given.

F. Any unsolicited email being sent will result in termination of the offending account. We take a zero-tolerance stance against sending unsolicited email. No refunds will be given.

Backups and Data Loss: Your use of the services rendered is at your sole risk. BingLoft is not responsible for files and/or data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backups of files and data stored on BingLoft servers. Your server may or may not have automatic backups installed (servers with automatic backups generally run them on Sunday). Backups can be made through cPanel. The Daily/Weekly Backup we offer is complimentary, so kindly keep a copy of your files for safety purposes.

Cancellations and Refunds: BingLoft has the right to cancel any account at any time with or without notice. Any abuse of our Terms of Service, Acceptable Use Policy, Privacy Policy, and/or staff in any medium or format will result in the suspension or termination of your services. Customers may cancel at any time via a written cancellation request to the account services support department. Domain name purchases/renewals are non-refundable. All purchases from BingLoft are final. No refunds will be given.

Resource Usage (Not Allowed)

A. Customer (you) may not use 25% or more of system resources for longer than 90 seconds. Activities that could cause such problems include CGI scripts, FTP, PHP, HTTP, etc.

B. Any account is not allowed to use average system resources (CPU, RAM, MySQL) of more than 2% in a 24-hour cycle.

C. Running any type of interactive real-time chat applications that require server resources. Remotely-hosted services are fully allowed.

D. Running stand-alone, unattended server-side processes at any point in time on the server, including any and all daemons such as IRCD.

E. Running any software that interfaces with an IRC (Internet Relay Chat) network.

F. Running any BitTorrent application, tracker, or client.

G. Participating in any file-sharing/peer-to-peer activities.

H. Running any gaming servers such as Counter-Strike, Half-Life, Battlefield 1942, etc. (dedicated servers do not apply).

I. Running cron entries with intervals of less than 15 minutes.

J. When using PHP include functions for including a local file, include the local file rather than the URL (e.g., use include("include.php") instead of include("http://yourdomain.com/include.php")).

K. Media hosting (audio, video, etc.), backup hosting, adult content hosting, online forums, etc., are strictly prohibited.

Migration Terms

Our Transfers Team will make every effort to help you move your website to us; however, transfers are provided as a courtesy service. We do not make any guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult, if not impossible, to migrate some or all account data. In some cases, we may not be able to assist you in a transfer of data from an old host. The free transfer service is available for thirty (30) days from your sign-up date. Transfers outside of the thirty (30) day period will incur a charge; please contact a member of our Transfers department for a price quote. In no event shall BingLoft be held liable for any lost or missing data or files resulting from a transfer to or from BingLoft. You are solely responsible for backing up your data in all circumstances.

Other Terms

1. Uptime: The uptime of a server is defined as the reported uptime from the operating system of the server, which may differ from the uptime reported by individual services. BingLoft cannot 100% guarantee the uptime status of any server due to factors including, but not limited to, software updates, malicious or intentional activities, hardware failure, or acts of God beyond our (BingLoft and/or our vendors) control.

2. Reseller Client Responsibility: Reseller clients of BingLoft are responsible for supporting their clients. BingLoft does not provide support to our Resellers' clients. If a Reseller's client contacts us, we reserve the right to place the client account on hold until the Reseller assumes responsibility, and we reserve the right to charge the Reseller for services rendered. All support requests must be made by the Reseller on their client's behalf for security purposes. Resellers are responsible for all content stored or transmitted under their reseller account and the actions of their clients. If any Reseller account is involved in resource abuse or unacceptable content abuse, BingLoft has the right to block the entire Reseller account. If we receive multiple abuse reports, the entire Reseller account will be blocked and a $100 Reactivation Fee must be paid to reactivate the account.

3. Price Change: The amount you pay for hosting will never increase from the date of purchase for the term of the contract (if said contract exists and is validated by BingLoft). BingLoft reserves the right to change prices for services, listed prices, and the amount of resources given to any plan at any time.

4. Disclaimer: BingLoft shall not be responsible for any damages your business may suffer. BingLoft makes no warranties of any kind, expressed or implied, for services we provide. BingLoft disclaims any warranty of merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by BingLoft and its employees.

Disclosure to Law Enforcement: BingLoft may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.

Fair Usage Policy

1. Unlimited disk space and bandwidth mean there are no set limits on our packages. BingLoft wants you to have the resources you need to build your site without limits, while ensuring we continue to provide full active service to all customers. Customers on unlimited hosting packages (including shared hosting) agree to use the account primarily for web hosting. Unacceptable use includes large file storage and downloads of large files such as media files, zipped folders, and program files (file downloads are permitted only in the context of a functioning website). Your account may not negatively impact server performance for other users through excessive CPU or administrative processing. BingLoft will determine whether an infringement of this Fair Usage Policy has occurred and, wherever possible, will propose alternative hosting arrangements (such as moving to a plan with quoted limits). Accounts not in compliance may be temporarily suspended while we work with the customer to resolve the issue. BingLoft reserves the right to revise its policies at any time without notice.

2. Unlimited Disk is to host websites; it is not a cloud storage service to store or back up your mobile, computer, media, or other files. For such storage, you must use a VPS or Dedicated Server.

3. Every cPanel will be allocated with 100% CPU, RAM up to 1GB, and IO & IOPS up to 1GB. In a shared environment, sites must maintain resource usage under the limit and MySQL query times must not take too long to process. Accounts exceeding the fair usage policy will be suspended, and we can provide single IP address access for optimization.

4. If any account commits repeated abuse, the corresponding account will be suspended and a non-refundable Security Fee of $20 must be paid.

5. There are no refunds for any clients if they attempt abuse from our network, whether the service is used or not. Domain registration/hosting with bank names is not allowed, and we will cancel the order (even if unused).

6. A late fee of 10% will be added by our billing system if any invoice is not paid by the due date.

7. Any service suspended for abuse (phishing, spamming, scam pages, malware, etc.) will be cancelled within 24–48 hours with or without notification if the Security Fee is not paid or the client fails to respond.

8. If any service is not paid after the due date, our WHMCS system will delete the account automatically with or without notification. We are not responsible for any data loss if the due amount is not paid.

9. We do not provide any refunds for renewal invoices or payments.

10. We do not offer any refunds for orders placed under a Promotional Code (Coupon Code), even if within a 7-day money-back guarantee period.

11. If any client uses abusive language on any support channel (Livechat, Email, Ticket, WhatsApp), we will terminate the client's services immediately without excuses. We are not responsible for the data inside your account.

12. Hosting courier sites is not allowed on our servers. If hosted and flagged by our team, we will suspend it. For unsuspension, the client must send Company Registration proof and Government-issued Identity Proof. After verification, we will unsuspend the account. Failure to provide proof within the timeframe will result in service cancellation with no refunds.

13. According to our Mailing Policy, you are not allowed to send any spam or bulk emails on any of our services (Shared, Reseller, Master Reseller, and VPS Plans). We do not offer any refunds for spam/bulk email violations. Port 25 is blocked on all our VPS servers.

14. There are no refunds for Promo Hosting Plans, even if purchased for 1 year or 2 years.

15. Providing free hosting is not allowed for any Resellers, Master Resellers, or Alpha Resellers. If provided, the account will be suspended and no refunds will be given. To reactivate your account, the client must pay a non-refundable Resource Usage Reactivation Fee of $15.00; otherwise, we will terminate all accounts under WHM. If you want to provide free hosting plans, a VPS or Dedicated Server is mandatory.

16. You are not allowed to create hosting with free domains such as .tk, .ga, .ml, .cf, and other free domains due to high abuse rates. If you want to host a free domain, you must obtain approval from our abuse/security team.

17. All accounts are suspended on the 5th day after the due date and terminated on the 8th day after the due date. We are not responsible for any data loss if an account is terminated due to non-payment; we can help restore backups only if available on the backup server, and a fee will be charged.

18. If a shared/reseller hosting account's email/database usage exceeds 10 GB, the account is not suitable for shared/reseller hosting and should be moved to email hosting, VPS, or a dedicated server.

19. We have the right to terminate our resellers' client accounts if they have been suspended for over a month or if they fail to obey our terms, in order to save server resources.

20. We have the right to change our policies/rules at any time with or without notification. Clients should check our policy pages for any updates.

VPS / Dedicated Server Policy

You are responsible for how the VPS is used and the files inside the server. If we receive any abuse reports as listed in this Terms of Service, we have the right to suspend or terminate the service. VPS servers do not include backups, so you are responsible for all data uploaded to the VPS server and should maintain a local backup for safety purposes. If we receive multiple abuse reports, we will terminate the VPS to protect our network IPs. No refunds will be given, and an Abuse Fee of $100 will be charged.

Free WHMCS Promotional Policy

Users who receive Free WHMCS under any promotional code must use the license under the following policy: the license may be used only on our servers, and you will have a maximum of 5 license reissues. If there is any breach of this policy, your license will be banned.